Shipping

We're all about convenience. That's why we ship orders from as small as a single bottle.

Any mixture of wines you can wish up and drop into your cart we can handle. No order is too small or too big. All this, straight to your doorstep, conveniently, quickly and reliably.  

How quickly?

Using either our trusted Courier or Australia Post we're shipping orders around Australia each weekday, with every customer able to track their order via the tracking number provided by email.

Our average delivery time to Australian capital cities are:
Adelaide - next business day.
Melbourne - 2 business days
Sydney or Canberra - 2-3 business to
Brisbane or Hobart - 3-4 business days.
Perth or Darwin - 5 to 7 business days.
On average, delivery times to rural areas are:
SA, VIC, NSW, TAS - 3 to 5 business days.
WA, QLD, ACT - 5 to 10 business days.
All despatches, whether by Australia Post or Courier will be made Person-to-Person and will require a signature upon receipt.

Wine is sensitive material, so on occasion in the warmer months, we may choose to postpone shipments in order to protect the quality of our product. In this case, we will communicate any delay.

Ordering Process.

After placing an order, the following simple and streamlined process will take place:
You will receive an initial confirmation email that your order has been received and is being processed.
As soon as possible your goods will be dispatched and you will receive a shipping email advising you that your order has been successfully shipped including the tracking number.
In the event that no person is at the shipping address to accept delivery of the order when it arrives the delivery driver will leave a calling card in the letterbox advising that delivery was attempted and further instructions for re-delivery or collection will be included.
In the event that your order has not been received within a reasonable time frame, please contact us and we will drop everything to help you resolve the situation.
If you have any further questions please don’t hesitate to contact us.

Conditions of Sale

Vinteloper are authorised to sell Liquor under The South Australian Liquor Licensing Act 1997 - Direct Sales Licence 51402873.
In Australia, customers must be over 18 years of age & proof of age may be required.
Your delivery address must be a street address where delivery can be made between the hours of 8am and 9pm. Our licence states that deliveries are not permitted outside of these times.
At Vinteloper we take our responsibility as Licence holders very seriously and reserve the right to cancel a sale if identification and/or Proof of Age can not be produced.

Got questions?

Get in touch via info@vinteloper.com.au or call or SMS us directly on +61 415 297 787